Last Updated: 2024-02-06
Introduction
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.
Welcome to https://thehummingbird.co.za (the “Website”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our Website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect various types of personal information from you, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details, billing information, and other financial information required to process your orders.
- Account Information: If you create an account, we collect your username and password.
- Transaction Information: Details about the products or services you purchase.
- Usage Data: Information about how you interact with our Website, including your browsing history, pages viewed, and the duration of your visit.
- Communication Data: Information from correspondence with us, including emails, chat messages, and customer support inquiries.
- Marketing Data: Your preferences in receiving marketing communications from us.
How We Use Your Information
We use your personal information for the following purposes:
- To process your orders and provide you with our products and services.
- To manage your account, including authentication and security.
- To send you marketing communications if you’ve opted to receive them.
- To improve and optimise our Website, products, and services.
- To comply with legal obligations, such as tax and accounting requirements.
- To respond to your inquiries and provide customer support.
Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Data Security
We take appropriate measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its security. In the case of a breach, we will immediately inform you.
Your Rights
You have certain rights concerning your personal data. You may have the right to:
- Access the personal information we hold about you.
- Correct inaccuracies in your personal information.
- Withdraw consent for data processing.
- Delete your personal information.
- Object to data processing under certain conditions.
- Request a copy of your data in a structured, machine-readable format.
Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will post a prominent notice on our Website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us.